I offer extensive experience managing virtual teams in educational applications as a consultant and in the private sector, as well as in corporate applications. I have worked in the ever-emergent remote workforce for over fifteen years, as a web author, content creator and as a coach/mentor supporting remote workers in customer care fields. I have volunteered as an academic coach and mentor while earning my degrees at Empire State College via distance and served as the President of the Graduate Student Collaborative, organizing online seminars and meetings that focused on diversity and other relevant topics by organizing in-person and online discussions through the engagement of leaders in these fields, as well as peer groups, in think tank discussions. I have worked as an Operations Management Division Analyst (OMDA) for Sykes, a completely remote position. Prior to this position, I piloted several programs at Sykes, creating procedures and supports in these emerging programs as well as training employees, and creating training manuals and videos. My degrees are in creative marketing, in media communications and learning in emerging technologies, with a graduate certificate in teaching in emerging technologies. These complement my ability to address the specific challenges that learning and teaching through technology interfaces creates. I worked as an educator, teaching art, music and computer for five years at a private school. I designed all the curriculum for these classes. My current studies in learning and teaching in emerging technologies have kept my knowledge of educational applications cutting edge. I am currently a recruiter for Foundever, A global leader in the BPO industry, hiring for the North American work from home division.

I develop curriculum for my autistic daughter and have been working with educational design in virtual worlds. I develop open source curriculum that I provide access to on my blog and websites. I am a founding member of the think tank, the Institute for New Paradigms. One mission of this organization is to serve as consultants to organizations seeking to grow in rich, often technology mediated, forms of learning and communication. I routinely help organize and present at seminars on leadership, emerging technologies and education. I have organized college diversity discussions that bridged students across the state through technology conferencing. I also supported students during a pilot program of an immersive virtual residency conducted by Empire State College.

My education and work experience make me especially adept in working with teams and individuals through distance technology. I worked in the health and human services fields for ten years before switching career paths. These positions included intensive work with special populations of all ages and training in behavioral techniques and communications. My interpersonal communication skills enable me to deliver results in a person focused environment. By proactive analysis, I anticipate needs to provide information, resources and communications. I remain professional and respectful in high stress conflict situations with empathy and diplomacy to provide resolution. This is more challenging in a virtual environment than in one that is face to face. My passion for supporting and motivating people to be the best that they can be. This is what drives me.